Remember the general store? The customer relationship pendulum is swinging away from intermediation and back to a direct relationship powered by digital tools. We can help you structure the most efficient and effective community communications program to highlight your expertise, build trust, generate business results, and build loyalty.
Get what you need for successful community development, from platform selection and alpha community engagement to content, moderation, management and analytics with our packages. Choose the option that aligns best with your community size, resources and timelines:
QuickStart
For small communities, we conduct community research and analysis, and provide the tools, templates, timeline and support required to bring about the most effective community launch possible. Our patent-pending comprehensive community building methodology, “The Sequence”, includes the following elements:
- Community platform selection
- Creation of an “alpha community” of highly engaged members who will provide the momentum for community growth
- Content and outreach programs
- Our proprietary community measurement framework
- Resourcing and management
The QuickStart engagement spans a six-month period.
ProStart
Our ProStart solution optimizes the launch of large complex communities to ensure success. ProStart employs Sequentia Environics’ groundbreaking community building methodology and provides the tools, timeline and support required over eighteen months to bring about the most effective community launch possible. It also includes optimization, recruitment and other ROI focused activities.
Optimize your community
Struggling to build momentum in your existing community? With our battle-tested methodology, we have built B2B, B2C, employee and stakeholder communities from as small as 10 people to as large as millions of engaged customers.
We offer a number of packages and à la carte services to help you drive engagement and ROI in your existing communities, including:
- Platform migration
- Audit and optimization for community or opt-in programs that are more than a year old
- Alpha, Superuser or Advisor programs
- Intelligence on community needs and habits
- Content strategy and development, including content audits and conversation scans
- Community analytics
- Community management
With our expertise, you’ll attract the right members and gain critical mass.
Lithium partnership
Is your community outgrowing its current digs? Sequentia Environics is a proud partner of Lithium, a world class community platform provider. Watch the video below to learn how the combined Lithium-Sequentia Quickstart offering guarantees a successful transition to a happier home for your existing community.
